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https://subjectguides.york.ac.uk/staff-skills/working-remotely

UoY digital skills page including IT guidance for working from home, including tutorials on how to use key online platforms for communication and file sharing. 

Google: Hangout Meet

Google Hangouts is a simple way of conducting video meetings with up to 25 participants, as well as screen sharing. The subject guide contains instructions on:

  • Scheduling and joining a Hangouts Meet
  • Getting your camera and microphone working
  • Working remotely with Google Meets
  • Hints and Tips


Visual tutorials for using Google Drive and Google Forms can be found on the University of York Information Services youtube channel:

https://www.youtube.com/user/YorkInformation/videos


Zoom

Zoom is a video conferencing tool that allows users to meet online. The platform allows multiple users to communicate via video, audio, or live-chat, screen-share, and share control of a shared screen. The desktop app contains additional features, such as virtual whiteboards, breakout rooms and custom backgrounds.

The subject guide provides:



Health Sciences Remote Desktop Access

The remote virtual desktop has the same look and feel as a managed University PC, and you can access your filestore and commonly used software. This allows access to a Health Sciences remote desktop directly instead of going through the webvpn.

https://www.york.ac.uk/it-services/services/vds/virtual-desktop/

If you have issues connecting to the virtual desktop contact IT support on phone: +44 (0)1904 323838 or email: itsupport@york.ac.uk


Below are guidance documents to how to access the virtual desktop in general (left) or on a Mac (right).




Slack

Slack is a chat service used by a number of groups and departments. The subject guide contains:


IT help contacts
VPN web portal

The VPN lets you access university and external services that are normally only available when on campus. These include:

  • Filestore
  • Restricted web apps - applications which normally require you to be on campus to use them, eg MyView
  • Terminal sessions - SSH sessions to machines on campus, and remote desktop sessions to Windows machines 
  • Licence servers - enables use of software that requires access to the University's licence servers 
  • External services that require the user to be at York such as journal website

Link to access the VPN: https://www.york.ac.uk/it-services/services/vpn/#tab-1

If you have issues connecting to the VPN contact IT support on phone: +44 (0)1904 323838 or email: itsupport@york.ac.uk

Circuit Calling

Circuit makes your University phone number portable - allowing you to make and receive calls on a computer, smartphone or tablet. You can dial an internal extension and national or international numbers without disclosing your personal number.


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