UX Projects at York

Overview

The UX Group has presented UX information and undertaken a number of successful UX projects within the Library and IT over the last few years. The lists below will allow you to navigate the accumulated knowledge and experience over this period.

Selected Presentations, Articles and Reports

This isn't an exhaustive list of our project outputs, but provides a good overview of what we've done and how we've disseminated our findings.

Projects

This is a chronological list of all the projects we've undertaken since 2015 which have involved or been driven by UX methodologies. The project folders all require a York log-in; if you're external to York and wish to know more about any of these, please get in touch with Ned Potter in the first instance. 

DateProjectMore InformationProject Documentation (York Log-in Required)
2022-2023Website Improvement ProjectThe website is being overhauled: visuals, architecture and content Project Folder
2022Family RoomUX techniques will be used as part of the project to create the new Family Room in the Library
2021-2022Study Space UXProject to understand how Covid-related changes have impacted studying in the library, and update the study space booking procedures and other policies accordingly Project Folder
2021-2022Campus East ProjectProject looking at how students study on the Heslington East campusProject Folder
2021White Rose Libraries OERProject investigating use Open Educational Resources across York, Leeds and Sheffield
2021E-accessibility User researchCollaborative project involving the Library and PDLT
2021Accessibility UX A collaborative project between the Library, IT and the Technology Enhanced Learning Team, on e-accessibility 
2020Valentine's UXLove and break-up letters based service improvement projectProject Folder
2019ESL UX ProjectProject run by Customer Services looking at how to improve services for users for whom English is a second languageProject Report 
2019UXLibs V2019 UXLibs ConferenceConference Folder

2019

Training UX (Customer Services)10 week study into Customer Services staff training programme outlining recommendations for development
2018 - 2019YorSearch Improvement ProjectYear-long project to improve the Library catalogue, which will included 3 rounds of UX testingProject Folder
2018Nursing UXStudy into HS students using UX techniques, with the help of UX internProject Report
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2018Burton UXBurton Library Researchers Room projectProject Folder
2018UXLibs IVUXLibs IV including NP and MB presentationConference Folder
2017Digital ScholarshipProject with academics run by Sarah Thompson, using UX techniques
2017Languages Students ProjectProject to understand final year Languages students, run by the Dept rather than the Library, but using some UX techniques
2017UXLibs IIIUXLibs III including VG's presentationConference Folder
2017Inclusive Learning & Teaching & Assessment PolicyFeeding into central University project: ALs did semi-structured interviews with disabled students as part of it
2017UX Space1 year study of library spaceProject Folder
2016 - 2017Understanding Academics100+ academic staff studyProject Folder
2016UXLibs IISecond UXLibs ConferenceConference Folder
2016PGRUX11 person study, PGRsProject Folder
2015UX ToolkitIncludes guidance on five major UX techniques, and examples of UX work from elsewhereToolkit Folder
2015Summer UX25 person study focused on PGsProject Folder
2015UXLibs IInfo from first User Experience in Libraries eventConference Folder